Returns & Exchanges
At Superette, we want you to love your purchase, which is why we offer a flexible 21-day return policy for all full-priced items. If your selection isn't quite right, simply return it for an exchange, store credit, or refund to ensure your wardrobe stays effortless.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return and choose your preferred resolution.
Package Your Items
Ensure all garments are in original condition with tags attached, then securely place them in the original packaging or a durable mailer bag.
Send It Back
Print your generated shipping label and drop your package off at any authorized courier location or post office to begin the transit process.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing